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Devices Overview

Overview

The Devices List shows every TR-069 device that has checked in to your ACS — routers, ONUs and ONTs — with its identity, who it's assigned to, and whether it's online. Click any device to open its detail page, where you configure and troubleshoot it.

Required Permissions

  • ACS Devices → List to view the list; ACS Devices → Delete Device for the bulk delete.

ACS (TR-069) → Devices

The Devices List with ID, serial number, vendor, model, subscriber and online/offline status

The columns

ColumnMeaning
(checkbox)Select devices for the bulk Delete action.
IDThe device's ID — click to open its detail page.
Serial NumberThe unit's hardware serial (also links to the detail page).
VendorThe manufacturer.
Model NameThe device model.
SubscriberThe customer it's assigned to (links to their profile). Shows -- if unassigned.
Full NameThe assigned subscriber's full name.
StatusOnline (green) or Offline (red) — based on the last check-in.
Device IdThe ACS's internal device identifier (hidden by default — enable via Column).
Product ClassThe device's TR-069 product class.
OUIThe manufacturer's identity prefix.
Software VersionThe firmware version the device reports.
Last InformWhen the device last checked in.
RegisteredWhen the device first appeared on your ACS.

Finding devices

  • Filter — a per-column search row under the headers.
  • Search — the global search box.
  • Export — Copy, Excel or Print.
  • Column — show or hide columns (Device Id is hidden by default).
  • Show N rows — page length (5–500).

Online vs Offline

A device shows Online when it has checked in within its expected inform interval (plus a short grace period). This is not a live ping — a device that just lost power will keep reading Online until its next check-in is missed. Use the Basic Info tab to see the exact Last Inform time.

Deleting devices

Tick one or more devices and choose Action → Delete, then confirm.

  • You can delete up to 5 devices at once.
  • Deleting removes the device from the ACS and unlinks it from its subscriber. It does not factory-reset the physical unit — the device will simply reappear if it checks in again.

Assigning a device to a subscriber

Assignment is done from the device's own page, not this list — see Working with a device → Assign. Once assigned, the subscriber's username and name appear in the columns above.