Statistics tab

Overview

The Statistics tab shows how the subscriber is using their connection — their live/online session, cumulative usage, a usage graph, and a full session history. It's the tab you open to answer "are they online, and how much have they used?"

Required Permissions

• Subscriber → Show (statistics view).

Navigation

Subscribers → (open a subscriber) → Statistics

Online Session

If the subscriber is connected, their current session is shown:

Column	Meaning
Status	Live session state.
Start Time / Updated Time / Uptime	When it began and how long it's run.
Up/Down Data / Total Data	Data used this session.
NAS / MAC / Protocol	Where and how they're connected.
Framed IPv4 / IPv6 (prefix, delegation, address)	The IPs assigned this session.
NAS Port ID / NAS Port Type / Called Station ID	Port and connection details.

The Action column can disconnect the live session.

Info Till Now

A set of badges with lifetime totals: Sessions, Uptime, Download, Upload, Total.

Usage Graph

A traffic graph with controls to switch the period (Hourly, Daily, Weekly, Monthly, Yearly) and, in live mode, the framed IP. Toggle between MRTG (historical) and LIVE views.

Usage Statistics

A small table of usage broken down by Today / This Week / This Month, each with Sessions, Uptime, Download, Upload and Total. A filter switches between All usage and Current Package only.

Quick Sessions

The subscriber's session history — every past session with full detail (start/stop/uptime, up/down/total data, NAS, MAC, protocol, framed IPs, terminate cause, connect info, and more). Use it to investigate disconnections or disputed usage.

Important Notes

• Online here reflects a live RADIUS session; a subscriber can be Active but show no online session when offline.
• Usage figures drive FUP and data-limit behaviour — cross-check here if a customer is unexpectedly throttled.

Related Guides

• Auth Log — why a login was accepted or rejected (the first stop for "can't get online")
• Data & Time Limits (Reset Data Usage)